Q&A

❓Q: I don't understand how to use the machine, what should I do?
✅A: Don't worry, each machine comes with an instruction manual, and you can also contact us to send videos and instructions on how to use the machine.
❓Q: What should I do if I receive the machine and find that it doesn't produce fog?
✅A: It is recommended to use oil soluble essential oil with good fluidity and add it directly to the machine. Without adding water, you can add 75 degrees of alcohol to test the spray state of the product. Place the machine on a dark black background and place the flashlight on the fog outlet to observe the fog. If medical alcohol causes the machine to produce fog, then this proves that there is no problem with the machine, and you need to consider using other suitable essential oils.
Our professional natural essential oils are suitable for fragrance machines,If you are worried about not being able to buy suitable essential oils, You canCopy the link to buy our essential oils.
&100ml: https://fr.aliexpress.com/item/1005011743601817.html?gatewayAdapt=glo2fra
&500ml: https://fr.aliexpress.com/item/1005011744164895.html?gatewayAdapt=glo2fra
❓Q: How should I clean the machine?
✅A: Every 2 months, medical alcohol needs to be put into the machine bottle and the machine should work for half an hour. The nozzle accessories can be soaked in warm water for 20 minutes.
❓Q: I have lost the machine parts/I need to purchase machine parts/bottles/nozzles, what should I do?
✅A: Don't worry, our factory sells machine accessories. You can contact us with pictures and quantities of the accessories, and we will send a dedicated link for purchase.
❓Q:Does it support dropshipping？
✅A:Of course, we support it. If you purchase multiple machines, please contact us for additional discounts.
❓Q: When will you ship? What should I do if there are any usage issues or misunderstandings with the machine?
✅A: Most products will be shipped within 24-72 hours. If you encounter any problems with the machine, please contact us first. We will reply as soon as possible and do our best to help you solve the problem.Please identify the BMAD brand View all discounted products in the store:https://www.aliexpress.com/store/1105317995?spm